Data Residency

Dallas de Marr Updated by Dallas de Marr

Data residency offers you the choice of where to store your data.

A Professional level subscription is required.

What to know

  • We offer data residency in German, Japan and Sydney
  • Localized hosting requires additional set up, please contact us for additional information.
  • All regional instances are hosted with AWS
  • The static IP address for each region is different than our standard IP

How it works

  1. Start a free trial in your sandbox in our standard hosting (US East) or contact us to test our product in your region.
  2. Login to the localized instance and add your bot to Slack
  3. Configure based on your preferences
  4. Launch your new support system.

Technical Overview

Please read our technical overview help document to understand how our system connects to the API layers we utilize to create the solution.

How did we do?

Private Server

Self-hosted

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